Platinum Deals is committed to protecting your privacy. You should feel secure when browsing or reviewing our Website and when purchasing any of the Services that we offer.
We want to be upfront with you, so we have clearly listed the different companies and individuals who we may give your personal information to. This Privacy Statement sets out how we collect, store, disclose and update any data we collect about you. There are some things we can and others we can’t control and you will find this clearly stated within this Privacy Statement.
Please contact us if you have a question that is not answered by this Privacy Statement. Platinum Deals is bound by and complies with the Privacy Act 1988 and National Privacy Principles.
From time to time we will update this Privacy Statement without prior notice. It is up to you to review this Privacy Statement each time you use our Website, provide personal information or make any purchases.
Security Policy
When purchasing from Platinum Deals Pty. Ltd. your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre info@platinumdeals.com.au.
Collection of information
When you register as a user of Platinum Deals, you will be required to enter personal information that will allow us to identify you and also provide you with any services you request. If you fail to provide us with the personal information we request, you will not be able to register with us. The information that we collect as part of the registration process may change from time to time.
You may be required to provide us with additional information by other means including, but not limited to, email, phone or mail. When we ask you for further information in addition to that you provide to us when registering we will tell you why we are collecting that information.
Any information we collect about you will be kept securely by us. We use up-to-date security, firewall, anti-virus and encryption software to ensure the security of the data we keep.
Any payment you make on our Website will be handled by Paypal external third party service provider. We will not see or store your credit card or banking details. Please view the paypal.com.au websites for details of their privacy policies and security measures.
Use of anonymous information
Any visitor to our Website will leave a trace in the form of an IP address. This information is not personal in that we cannot use it to identify you. However, you should be aware that we do collect this information to help us determine how and why people visit our Website and to improve our Website and the Services that we offer.
Use of personal information
Platinum Deals uses personal information to provide you with any goods or services that you request, to update our Website, to improve the Services that we provide and to develop our business. We may use your personal information to send you marketing messages including by electronic means, SMS, MMS for an unlimited period. You may opt out of receiving such messages at any time provided such messages are sent by us. We will give you the opportunity to opt out within the message that we send to you.
Our Website enables you to purchase vouchers for services or goods of third party Providers or other companies that partner with us. We may provide your personal information to those Providers or partners to both enable them to provide you with any services or goods that you have requested and to enable them to send you marketing messages including by electronic means, SMS, MMS for an unlimited period. By registering with Platinum Deals, you are expressly consenting to such use of your personal information. Once your personal information is sent to a Provider or partner, the use of that information by the Provider or partner will be subject to any Privacy Policy put in place by the Provider or partner. We are not able to determine or control how such a Provider or partner will use your personal information.
Our Website will also contain links to third party websites. In visiting third party websites, the collection, use or disclosure of any personal information will not be subject to this Privacy Statement. We are not able to determine or control how a third party will use your personal information.
Disclosure
We may disclose your personal information to the following people/ companies:
Providers of goods or services that advertise with us.Providers may then use your personal information to send you marketing messages. If you do not want to receive any further marketing messages you should contact the sender of the message you receive.
Companies that partner with us. Those companies may then use your personal information to send you marketing messages. If you do not want to receive any further marketing messages you should contact the sender of the message you receive.
Essential service providers. There may be other companies that we rely on to provide Services to you. We may be required to provide your personal information to these companies to ensure that we can deliver Services to you.
Law enforcement or government bodies. There are exceptions under the Privacy Act with regards to the provision of personal information to law enforcement or government bodies. When a legitimate request is sent to us by a law enforcement or government body we will comply with that request and may provide personal information about you without your consent.
Companies related to us or who take control or part or all of our business. In providing personal information to us you will need to be aware of the possibility that, in future, another company may take control of part or all of our business. In that case, your personal information will be provided to that company.
Access and correction: personal data
You can request access to the personal information that we hold about you by contact us. We will endeavour to provide a written response to you within 5 business days. If any changes are required, we take reasonable steps to correct the information so that it is accurate, complete and up to date.
Complaints
If you are concerned about how we have dealt with your personal information you should first contact us. We will endeavour to send you a written response within 5 business days.
If you are not satisfied with the way we have dealt with your complaint, you may then complain to the Federal Privacy Commissioner:
Officer of the Federal Privacy Commissioner
133 Castlereagh Street
Sydney NSW 2000
02 9284 9800
